FAQ

Default solution folder, feel free to edit or delete it.

How do I make a warranty claim?
To claim warranty replacement on parts or even an entire unit, please start a new support ticket. (First time users will need to create an account first) ...
Tue, 8 Mar, 2016 at 9:28 AM
I cannot access my old ticket and the problem has not been resolved.
We recently changed ticketing systems. The majority of open tickets have been transferred to the new system. To gain access to your old ticket please e-mail...
Wed, 24 Sep, 2014 at 12:14 AM
Antec Quality 2 / 3 / 5 / 7 Year Limited Warranty
Antec, Inc. warrants its new products to be free from defects resulting from faulty manufacture or faulty components under the following terms and co...
Wed, 30 Sep, 2015 at 1:04 PM
RMA Definition and Difference - North America customers only
In the event that your faulty unit is approved for an RMA replacement, Antec USA offers the following replacement options for U.S. Customers: Advanc...
Wed, 2 Dec, 2015 at 11:22 AM